facebook

Facebook is actively rolling out a change to business pages. They are calling this the “new Page experience,” and it…

Are you using social media analytics to make sure messages engage consumers? By digging into monthly Facebook reports, utility communicators…

Facebook turns 17 this month. As the platform matures, the way utilities promote content must change, too. Here are four…

Use our four recommendations to navigate today’s turbulent waters of social media.

Facebook and Instagram Stories are gaining popularity with public power communicators. Watch two videos packed with peer examples, then learn…

With the rise of messaging, crisis communication plans must address how to use Facebook Messenger during an extended outage. These…

We love sharing utility best practices on our blog, but some topics need more than a few paragraphs. Hello, eBooks.

This week Facebook CEO Mark Zuckerberg shared his privacy-focused vision for social networking. What does this mean for public power…