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  • Blog
    Community Engagement, Member Consumer, Member/Consumer Experience

    Eight Questions You Need to Ask in Your Next Consumer-Member Survey

    You want to know what your consumer-members think about you, but what should you ask? Researcher and Pioneer partner John…

    John Marling

    ImageApril 30, 2024
  • Blog
    Community Engagement, Content Planning

    Ask Four Questions to Build a Story-Strengthening Survey

    Member research not only helps you understand your consumer-members better, it empowers utility decisions and communications based on their feedback.…

    John Marling

    ImageFebruary 27, 2024
  • Case Study
    Community Engagement, Consumer Ed, Consumer Education, Member Consumer, Member/Consumer Experience

    Member Surveys Deliver Guidance for Community Investments

    Challenge: The Utility Pioneers at Cordova Electric Cooperative (CEC) look at challenges a bit differently. No roads lead to the…

    Anne Harvey

    ImageAugust 23, 2023
  • Blog
    News, Pioneer News

    Take the Pioneer Pulse

    Have you taken the Pioneer Pulse? The 36-question survey is open to all members and clients of Pioneer, Powerfulsites, Efficiency Services Group, ARC Media and WordSouth.

    Megan McKoy-Noe, CCC

    ImageJuly 26, 2021
  • Blog
    Marketing, Marketing Campaigns

    How to Harvest Happy Consumers

    Wouldn’t it be nice if everyone loved your utility? The great folks at Touchstone Energy identified several factors that impact…

    Megan McKoy-Noe, CCC

    ImageJanuary 23, 2019