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Month June 2017
Two Little-Known Facebook Message Tools Boost Consumer Communication
Do consumers send outage complaints on Facebook Messenger only to be told they need to call an outage hotline to report problems? Facebook offers two easy-to-automate ways to save consumers (and you!) time and frustration.
Editing Tip: Expect Red (or Purple) Ink
Peer editing shouldn't trigger panic. Instead, think of it as a safety net. When you write an article, it's easy to overlook missing words or phrases that don't quite make sense. You know what you meant to say, so you may miss potential stumbling blocks for your readers.