What You’ll Learn Local power companies across seven states make up the Tennessee Valley Public Power Association — and many of them are expanding their services to offer broadband to their consumers. Doug Peters, president and CEO of TVPPA, joined us at Fiber Connect 2021 to discuss how local power companies are improving the quality […]
What You’ll Learn Cullman Electric Cooperative launched Sprout Fiber in 2020. Mark Freeman, Cullman’s manager of network operations, was a 2021 Fiber Connect conference panelist on the topic of “The Good, the Bad and the Ugly: Lessons Learned from Network Operators.” In this episode, Mark discusses Sprout’s successes, plus challenges that other cooperatives looking to […]
What You’ll Learn Minburn Communications helped it’s community recover from the COVID-19 economic slump by providing incentives for employees to shop local. Guest Speaker Kristi Petersen Show Notes Andy Johns: More than a year into the pandemic, what are some telcos still doing to help members and customers respond? That’s what we’ll be talking about […]
What You’ll Learn Innovative’s annual study uncovers insights on keeping video service going, offering speed increase trials and much more. For the full report, email scottm@innovsys.com. Guest Speaker Scott Meyer Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What are the latest trends in rural video and broadband? That’s what […]
Pioneer and WordSouth love helping launch and grow fiber brands so much that we wanted to spotlight our recent work for a cooperative’s new broadband division: Dam Internet. Learn how the Dam concept was developed and see a series of ads for the fiber provider's services on our blog.
Pioneer Utility Resources closed on the deal to acquire ARC Media on March 31, 2020 — just weeks after the COVID-19 cancellations and closures spread around the country.
What You’ll Learn When their rural Minnesota telco was hit by a ransomware attack, staff sprung into action to both combat the attack and communicate with customers and coworkers about its effects. Guest Speaker Kevin Beyer Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What can you do if your […]
What You’ll Learn SEMO launched its fiber build a few years ahead of most electric cooperatives. CEO Sean Vanslyke talks about the lessons they’ve learned along the way. Guest Speaker Sean Vanslyke Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What are some lessons that electric cooperatives getting into broadband […]
Are you prepared to manage your community’s broadband expectations? While every broadband project is a little different, our new broadband guide is based on experience WordSouth gained as a communications partner in more than 30 fiber build-outs.
What You’ll Learn The sales staff at Etex has built a sales playbook that helps them anticipate customer questions and seize opportunities as a team. Guest Speaker Larry Montgomery Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: Should your telco have a sales playbook? And if so, how do you […]