• Andy Johns

  • Podcasts

    Everything Coming Together to Give You a Competitive Advantage

    What You’ll Learn From harnessing net promoter scores to refining your strategic marketing plan, Schurz Communications CTO Tom Williams shares highlights from his speech at Calix ConneXions 2023. Guest Speaker Tom Williams Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, helping communicators discover ideas […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Delivering an Excellent Customer Experience

    What You’ll Learn Wi-Fi wizards and tour guides are part of how the Jade Communications team powers up the customer experience. Get takaways from the team’s session at Calix ConneXions 2023. Guest Speaker Josh Wehe and Jordan Wehe Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility […]
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    Andy Johns
    May 1, 2026
  • Blog

    Calix Takeaways: Focus on Heroes, Foggy Nights and Service

    Make subscribers heroes, find foggy night scenarios and focus on service, not speed. Those are a few of the broadband storytelling ideas StoryConnect hosts Andy and Megan share from the 2023 Calix ConneXions Conference. Read their top broadband storytelling takeaways from last week's event!
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    Andy Johns
    May 27, 2026
  • Podcasts

    What Are Some of the Major Takeaways From the 2023 Calix ConneXions Conference?

    What You’ll Learn Make subscribers heroes, find foggy night scenarios and focus on service, not speed. Those are a few of the broadband storytelling ideas StoryConnect hosts Andy and Megan share from the annual Calix software conference. Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Promote Your Pod: How To Grow Your Listening Audience

    Blue Ridge Energy promotes its "Unplugged" podcast on streaming audio stations like iHeart Radio and MLB At Bat in an effort to meet potential listeners where they already are. Jacob Puckett describes the approach, as well as his perspective on why "every listen matters.”
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    Andy Johns
    May 14, 2026
  • Podcasts

    Truck or Treat!

    What You’ll Learn What’s the only thing some children like more than candy? Big trucks! At Ravalli Electric Co-op, Melissa Greenwood combined both to bring out families in her Montana community to engage with their utility and other local business at Truck or Treat. Guest Speaker Melissa Greenwood Show Notes Transcripts have been lightly edited […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Is Your Brand Iconic?

    Bryan Rader discusses what it means for a brand to be "iconic" and how broadband providers can take steps in that direction.
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    Andy Johns
    May 14, 2026
  • How to Stream Stories with Podcasts

    How can utility and broadband communicators tell stories through podcasts? While software makes it easier than ever to record a podcast, ensuring the right people hear your story presents a challenge. Our guide, “How to Stream Stories with Podcasts,” gives you everything you need to know to help you launch and successfully grow your podcast, […]
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    Andy Johns
    April 19, 2026
  • Podcasts

    (Soft)Serving The Community With A Broadband Ice Cream Truck

    What You’ll Learn When Stuart Gregory and Carrie Binns wanted to make an impression and grow Bulloch Solutions’ brand in new territories in south Georgia, they thought outside the carton — er, box. By converting an aging fiber splicing van into an ice cream truck and opening a general store in the lobby, they are […]
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    Andy Johns
    May 1, 2026
  • News

    Co-op Membership and Benefits Open to Energy Efficiency Partners

    Starting this summer, any utility with ongoing Efficiency Services Group partnerships can join Pioneer Utility Resources, a utility-led cooperative. In order to receive co-op member credits for 2023 projects, utilities must apply to join the cooperative by Nov. 1, 2023.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Connecting With Each Other Like Humans Do

    What You’ll Learn Whether we’re writing, networking, making a presentation or just socializing with friends, connecting with other humans in real ways is vital. Ginger Johnson, who spoke at NRECA’s Connect conference, shares her ideas on why those connections matter, what they look like for different people and how marketing and communication professionals can learn […]
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    Andy Johns
    May 21, 2026
  • News

    Ohrenschall retires from NewsData after 32 years; Davison selected as new publisher

    Veteran media company leader Matt Davison has been selected as the new publisher for NewsData, replacing Mark Ohrenschall, who is retiring after a long and storied career in energy journalism.
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    Andy Johns
    May 14, 2026