Clear, transparent pricing without small print and hidden fees? Yes, please! The Federal Communications Commission mandates that satellite and cable television providers display service costs as a single line item on promotional materials if a price is included in those promotional materials and on subscriber bills (FCC-CIRC2403-04). The deadline for large providers was in December; […]
Are you trying to add more video to your storytelling? Whether you’re capturing lineworkers restoring service after a storm or filming moments at community events, a high-quality video shares your message loud and clear. At the same time, shaky and poorly composed videos distract from your story. Use these six tips to make sure your next video story shines.
Every fall public power communicators across the Northwest meet up to trade ideas and find cooperative solutions at the Northwest Innovations in Communications Conference, organized by the Northwest Public Power Association. We asked a first-time attendee to share his top takeaways from the event.
This article originally ran in February 2023’s edition of RE Magazine, a publication of NRECA. We loved teaming up with Pioneer Member Wiregrass Electric Cooperative to create this campaign, so we’re sharing it here, too! By Erin Kelly, NRECA At Wiregrass Electric Cooperative in Alabama, the safety posters hanging in the lineworker meeting room are hard […]
To help your utility celebrate front-line employees, Pioneer offers a free Customer Service Appreciation campaign in Pioneer Studio, our cloud-based customizable marketing content platform.
We’ve proudly employed more than a dozen military spouses representing Army, Navy, Air Force, Marines, and even the Space Force families. Learn why we're committed to making a difference.
Meet Alyssa McDougle, Pioneer's new editorial assistant. Since joining our team in March, Alyssa has formed solid connections with both our editorial team and magazine readers.
It’s been quite a year. If you—like many of us—are tired of the roller coaster that is 2020, take a break and look ahead to 2021. How are you planning...
Since the spread of COVID-19 began and social distancing went into effect, more public power staff are working from home. While we adapt to drastic changes in our lives, working...
Congratulations to Raft River Rural Electric Cooperative Communications Manager Mandi Hitt and Receptionist Trudy Tracy on winning the award for 2019 Pioneer Utility Resources Communications Team of the Year.
