What You’ll Learn Consolidated Telcom was honored with a second runner-up finish as part of NTCA’s Marketing Excellence Awards for PR Campaigns. Rhonda Fitterer discusses how the telco created an outdoor movie tour of it’s service area. Guest Speaker Rhonda Fitterer Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What […]
What You’ll Learn PTCI is about halfway through their transition away from video service. Through “Streaming Care” and other efforts, they are working to help customers make the switch. Streaming Care details: https://www.ptci.net/digital-tv/streaming-care/ Guest Speaker Connie Hawkins
What You’ll Learn NTCA is making some changes to it’s Smart Rural Communities program. Josh Seidemann discusses the changes and drops a few hints about succesful applicants. NTCA Smart Rural COmmunities Page: https://www.ntca.org/member-services/programs/smart-rural-community Guest Speaker Josh Seidemann
What You’ll Learn Duo County Telecommunications just underwent a rebrand itself as Duo Broadband. Eric West discusses their strategy and lessons learned along the way. Guest Speaker Eric West
What You’ll Learn Triangle Communications’ emphasis on storytelling helped them win runner-up for video advertising in NTCA’s Marketing Excellence Awards. How did they do it? Link to video:https://www.youtube.com/watch?v=Kgrdweap3dw&t=2s Guest Speaker Tom Metcalfe
What You’ll Learn Since Peoples implemented online chat on its website it’s become the perferred method of customer service for some customers and employees. Guest Speaker Mcxie Hurst
What You’ll Learn PRTC has recently overhauled their local channel by adding new shows and improving quality of its programming. Guest Speaker Michelle Strickland
What You’ll Learn Wiregrass Electric Cooperative has partnered with Troy Cable to bring broadband to many of it’s members. How does the partnership work and why was it the right move for Wiregrass Electric? Guest Speaker Brad Kimbro
What You’ll Learn Jason Shelton has recently taken the helm as Loretto’s general manager right after the company had been acquired by another telco. How has Loretto communicated with its customers and employees about these changes? Guest Speaker Jason Shelton
What You’ll Learn HTC’s service area includes what some experts have identified as the poorest county in Tennessee and the poorest county in Kentucky. How did HTC bring fiber to both? Guest Speaker Mark Patterson
What You’ll Learn ATMC is using a rolling grant program to connect difference-makers in their community. Along the way, it’s generating positive PR for them. Guest Speaker Amanda Floyd
