Crisis Communications

To understand how an extended crisis impacts communicators, we interviewed two #UtilityPioneers in our award-winning eBook, Coping with a Crisis.…

Many utility staff started working from home this week, some for the first time. Struggling with the shift? Here are four…

We're providing social media templates to help you communicate prevention measures.

With the rise of messaging, crisis communication plans must address how to use Facebook Messenger during an extended outage. These…

During a natural disaster, you may lose more than power. When Hurricane Michael hit Florida, it wiped out cellphone and…

One of the best features of public power utilities is the way we share best practices and tools. To help…