Crisis Communications

NRECA’s 2025 CONNECT Conference delivered sessions packed with storytelling ideas for Utility Pioneers. From rediscovering the power of play to…

You can’t always predict stormy days, but you can plan to protect your brand from potential crises. Learn how to…

Social channels and the ability of individual opinions — true or not — to spread like wildfire online, drastically changed…

Crisis communication plan? Check. Network of friends who can help if you lose power? Double check. Storm season’s coming, and…

Pioneer’s team of utility storytellers won two awards, Best Special Publication and Most Innovative Use of Digital Communication, in the…

We can all use a little help sometimes. Get through the next crisis and maybe get a few hours of…

Anna Politano, director of public relations and communications for the Oklahoma Association of Electric Cooperatives, shares insights from her thesis…

Want to keep consumers engaged during this unique time? Embrace digital, find partners, and look for opportunities to delight your…

The COVID-19 pandemic has created a new normal for business. How can you make sure that your internal communications remain…

A freelance writer asked us for phone interview advice last month, so we turned to the experts: the NewsData reporting team.…

Learn how some electric cooperatives are opting for online streaming, call-in or drive-by annual meetings.

We are building a “new work life normal,” so let’s aim high to establish communications practices that are sustainable, stressless…