• Andy Johns

  • Podcasts

    Voice of the Valley: How One Arizona Telco Launched a Podcast

    Bob Dahlstrom launched and co-hosts the Valley’s Bits, Bytes & Banter podcast for Valley TeleCom. He shared the ups and downs of podcasting with our live StoryConnect audience.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Deploying Digital Advertising for Broadband Providers

    East Mississippi Connect has been using digital advertising to surgically target communities and potential subscribers as its fiber optic service rolled out across its service territory. Julie Boles shares what’s worked and what lessons she’s learned along the way.
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    Andy Johns
    May 14, 2026
  • News

    Meridian Cooperative and Pioneer Utility Resources Announce Partnership

    A partnership with Meridian Cooperative combines Pioneer’s expertise in effective, high-impact communications with Meridian’s flexible enterprise solutions. Together, the two organizations can equip utilities with data-driven strategies to enhance engagement, drive growth and improve efficiency.
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    Andy Johns
    May 20, 2026
  • Podcasts

    Changing an Annual Meeting to Energize the Attendees

    Are you ready to reimagine your annual meeting? In Montana, Flathead Electric’s team was challenged by the board to reach more members. Hear how incorporating an energy expo, interactive videos and staff experts adds value to your event.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Status Quo Is Not Company Policy

    David Naylor co-authored a book about Rayburn Electric Cooperative with a focus on how the cooperative realigned its core values to push for innovation throughout the organization.
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    Andy Johns
    May 14, 2026
  • Blog

    Wanted: Your Ideas via the Pioneer Pulse Survey!

    Share your ideas and insights in the Pioneer Pulse! Help us identify helpful content, communication challenges and evolving needs. As a thank-you, we’re giving away one Pioneer-branded Solo Stove to a lucky Utility Pioneer who shares her or his ideas on the 35-question survey! Learn how you can help strengthen your communications co-op.
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    Andy Johns
    April 19, 2026
  • Podcasts

    Can Stories Make You A More Effective Speaker?

    Debra Weller says stories can not only help you connect with your audience, but can also help them remember what you have to say. Debra, speaking at Pioneer's StoryConnect 2025 in St. Augustine, Florida, also provides tips for overcoming nerves and delivering your message.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Bringing on Junior Board Members

    What You’ll Learn Seeking to engage younger members, Kankakee Valley REMC launched a Junior Board program to introduce high school students in the co-op’s operations. Guest Speaker Amanda Steeb Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, helping communicators discover ideas to shape their […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Reducing Broadband Business Churn

    Business customers need reliability, flexibility and simple billing. Delivering and communicating about those value adds can lead to long-lasting customer relationships.
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    Andy Johns
    May 14, 2026
  • Podcasts

    The Value Based Approach to Selling Broadband, with Joe Kohegyi

    What You’ll Learn Calix’s Joe Kohegyi says competing on price and speed is a recipe for failure. Modern consumers want value in their connection and smart broadband marketers are working to communicate the value they deliver. Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    The Importance of Alignment and How to Get There

    Clever marketing campaigns are fun, but they are ineffective unless staff and sales processes are aligned behind them.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Strategies for Getting Out of the TV Business

    Facing increasing costs and angry subscribers, many broadband providers are looking to drop TV service. Ending linear video service in a strategic way can leave customers and broadband providers in a better way—as long as it's done in a smart way.
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    Andy Johns
    May 14, 2026