Share your ideas and insights in the Pioneer Pulse! Help us identify helpful content, communication challenges and evolving needs. As a thank-you, we’re giving away one Pioneer-branded Solo Stove to a lucky Utility Pioneer who shares her or his ideas on the 35-question survey! Learn how you can help strengthen your communications co-op.
Debra Weller says stories can not only help you connect with your audience, but can also help them remember what you have to say. Debra, speaking at Pioneer's StoryConnect 2025 in St. Augustine, Florida, also provides tips for overcoming nerves and delivering your message.
What You’ll Learn Seeking to engage younger members, Kankakee Valley REMC launched a Junior Board program to introduce high school students in the co-op’s operations. Guest Speaker Amanda Steeb Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, helping communicators discover ideas to shape their […]
Business customers need reliability, flexibility and simple billing. Delivering and communicating about those value adds can lead to long-lasting customer relationships.
What You’ll Learn Calix’s Joe Kohegyi says competing on price and speed is a recipe for failure. Modern consumers want value in their connection and smart broadband marketers are working to communicate the value they deliver. Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, […]
Facing increasing costs and angry subscribers, many broadband providers are looking to drop TV service. Ending linear video service in a strategic way can leave customers and broadband providers in a better way—as long as it's done in a smart way.
Mike Teegarden is retiring from Pioneer after 31 years of telling stories, first through his photography and then through his editorial leadership. Mike joins “The StoryConnect Podcast” to discuss lessons learned from photography to leadership to storytelling.
Incorporating humor into broadband marketing has skyrocketed sales at Co-Mo Communications over the past several years. How did dino-riding Chip Thunder go from a short-lived advertisement to a beloved character among subscribers?
The era of selling broadband based on speed alone is over. At Calix ConneXions 2024, industry leaders focused on subscriber experience and community connection to drive rural broadband success. From outdoor Wi-Fi innovations to strategic planning shifts, here’s what’s next for rural broadband providers.
What You’ll Learn Clark Public Utilities has been surveying its customers since the 1960s. How have the valuable insights gleaned from surveys helped the utility successfully serve its community? Customer Experience Manager Cameron Daline tells us on this podcast episode. Guest Speaker Cameron Daline Show Notes Transcripts have been lightly edited for clarity and readability. […]
To kick off National Cooperative Month, Pioneer Utility Resources announced a partnership with CoBank to donate $15,182 to support co-op families after loss, help international energy development, improve life in rural America and fight human trafficking.