• Andy Johns

  • Blog

    Wanted: Your Ideas via the Pioneer Pulse Survey!

    Share your ideas and insights in the Pioneer Pulse! Help us identify helpful content, communication challenges and evolving needs. As a thank-you, we’re giving away one Pioneer-branded Solo Stove to a lucky Utility Pioneer who shares her or his ideas on the 35-question survey! Learn how you can help strengthen your communications co-op.
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    Andy Johns
    April 19, 2026
  • Podcasts

    Can Stories Make You A More Effective Speaker?

    Debra Weller says stories can not only help you connect with your audience, but can also help them remember what you have to say. Debra, speaking at Pioneer's StoryConnect 2025 in St. Augustine, Florida, also provides tips for overcoming nerves and delivering your message.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Bringing on Junior Board Members

    What You’ll Learn Seeking to engage younger members, Kankakee Valley REMC launched a Junior Board program to introduce high school students in the co-op’s operations. Guest Speaker Amanda Steeb Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, helping communicators discover ideas to shape their […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Reducing Broadband Business Churn

    Business customers need reliability, flexibility and simple billing. Delivering and communicating about those value adds can lead to long-lasting customer relationships.
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    Andy Johns
    May 14, 2026
  • Podcasts

    The Value Based Approach to Selling Broadband, with Joe Kohegyi

    What You’ll Learn Calix’s Joe Kohegyi says competing on price and speed is a recipe for failure. Modern consumers want value in their connection and smart broadband marketers are working to communicate the value they deliver. Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    The Importance of Alignment and How to Get There

    Clever marketing campaigns are fun, but they are ineffective unless staff and sales processes are aligned behind them.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Strategies for Getting Out of the TV Business

    Facing increasing costs and angry subscribers, many broadband providers are looking to drop TV service. Ending linear video service in a strategic way can leave customers and broadband providers in a better way—as long as it's done in a smart way.
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    Andy Johns
    May 14, 2026
  • Podcasts

    What Can We Learn from 31 Years in Utility Communications?

    Mike Teegarden is retiring from Pioneer after 31 years of telling stories, first through his photography and then through his editorial leadership. Mike joins “The StoryConnect Podcast” to discuss lessons learned from photography to leadership to storytelling.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Team ThunderForce: How a Dino-Riding Hero Turns Humor Into Sales

    Incorporating humor into broadband marketing has skyrocketed sales at Co-Mo Communications over the past several years. How did dino-riding Chip Thunder go from a short-lived advertisement to a beloved character among subscribers?
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    Andy Johns
    May 14, 2026
  • Podcasts

    Major Takeaways from the 2024 Calix ConneXions Conference

    The era of selling broadband based on speed alone is over. At Calix ConneXions 2024, industry leaders focused on subscriber experience and community connection to drive rural broadband success. From outdoor Wi-Fi innovations to strategic planning shifts, here’s what’s next for rural broadband providers.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Fostering Success Through Surveys

    What You’ll Learn Clark Public Utilities has been surveying its customers since the 1960s. How have the valuable insights gleaned from surveys helped the utility successfully serve its community? Customer Experience Manager Cameron Daline tells us on this podcast episode. Guest Speaker Cameron Daline Show Notes Transcripts have been lightly edited for clarity and readability. […]
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    Andy Johns
    May 1, 2026
  • News

    Pioneer Partners with CoBank to Donate $15,182 to Four Community Groups

    To kick off National Cooperative Month, Pioneer Utility Resources announced a partnership with CoBank to donate $15,182 to support co-op families after loss, help international energy development, improve life in rural America and fight human trafficking.
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    Andy Johns
    May 19, 2026