Next year’s shaping up to be challenging, with many Utility Pioneers expecting not just one rate increase, but potentially multiple adjustments. Trying to budget for bad news? Get peer-researched tips from our guide, “How to Talk About Raising Rates.”
How often do you brainstorm ideas with staff from across your utility? At Pioneer, storytellers from across our co-op get together every week to discuss trends and swap ideas. Learn how Pioneer’s Thought Leadership Thursday builds internal teamwork and makes our stories stronger.
The Challenge: When a building boom turned a rural electric cooperative into one of the fastest-growing utilities in the nation, Fannin County Electric Cooperative needed a new look and storytelling tools to match its evolving story. The Solution: The Texas Utility Pioneers partnered with Pioneer to conduct focus groups and set a strategy for the […]
Your rates are going up. Whether it’s the first time you’ve done it in a decade or it’s the sixth time in as many years, rate increases are complex stories to tell. Luckily, when times are tough, our greatest strength is cooperation. Pioneer teamed up with Utility Pioneers across the nation to create a guide, “How to Talk About Raising Rates,” to help you craft a rate change communications plan.
Is there a rate increase in your future? Market forces such as labor costs, materials, equipment, wholesale power and programming costs are squeezing your already tight operating margins. As a consumer-owned power or telecommunications provider, you must adjust your rates to cover costs. But how do you communicate the need for a rate increase when consumers already feel […]
Coming to CONNECT? Justin Caudell, one of Pioneer’s Florida-based utility storytellers, shares tips for making the most out of your trip to Jacksonville.
