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Month January 2019
How 3 Utilities Made Members Happy
Wondering how you can take member satisfaction facts and turn them into action items for your public power utility? Learn from your peers.
How to Harvest Happy Consumers
Wouldn’t it be nice if everyone loved your utility? The great folks at Touchstone Energy identified several factors that impact consumer satisfaction. Use these tips to boost consumer happiness!
Inside the Magazine: January
January often represents a time of new beginnings. Let’s see what doors are opening for our members in their pages of Ruralite, Florida Currents, and Currents magazines.
Resolve to Train Staff on Your Social Media Policy in 2019
While working in the field, one of your lineworkers finds an electrocuted bobcat hanging from a pole. Will he focus on fixing the problem or will he take a few pictures first? If you are not training staff on the proper use of social media, be prepared for a crisis.