Pioneer Utility Resources//Member/Consumer Experience
Share

Member/Consumer Experience

  • Blog
    Community Engagement, Consumer Ed, Consumer Education, Marketing, Marketing Campaigns, Member Consumer, Member/Consumer Experience

    Don’t Lose Them in Translation: How to Make Your Story Accessible in Other Languages

    Translation works best when it’s treated as part of serving your audience, not an extra step at the end. Get…

  • Blog
    Community Engagement, Member Consumer, Member/Consumer Experience, Staff Engagement

    Six Keys to Designing Community Programs

    Your engineering department carefully plans new substations and feeders. Do you give the same attention to your community programs? Use…

  • Blog
    Community Engagement, Member Consumer, Member/Consumer Experience

    Eight Questions You Need to Ask in Your Next Consumer-Member Survey

    You want to know what your consumer-members think about you, but what should you ask? Researcher and Pioneer partner John…

  • Blog
    Content Planning, Marketing, Marketing Campaigns, Member Consumer, Member/Consumer Experience, News, Photography, Pioneer News, Writing

    Marketing Ideas, Writing and Photo Coaching and Fun Networking in a Beautiful Place: StoryConnect 2024

    StoryConnect blends solid storytelling sessions with networking adventures. Learn about this year's writing and photography instructors, Teddy Feinberg and Chris…

  • Blog
    Artificial Intelligence, Content Planning, Member Consumer, Member/Consumer Experience, Podcasts

    Save Time and Energy with Artificial Intelligence Tools and Message Management

    Every fall public power communicators across the Northwest meet up to trade ideas and find cooperative solutions at the Northwest…

  • Blog
    Member Consumer, Member/Consumer Experience, Staff Engagement

    Georgia Co-op CEOs: We Need to Communicate Co-op Culture, Careers and Community Impact

    What do utility leaders want you to communicate? A panel of Georgia electric co-op CEOs discussed the need to use…

  • Blog
    Marketing, Marketing Campaigns, Member Consumer, Member/Consumer Experience

    Use Transparency and Education in Rate Adjustment Communications

    Rates going up? You’re not alone. Jeremy Tucker, CCC, is one of the Utility Pioneers sharing rate increase communication experience…

  • Blog
    Broadband, Broadband Marketing, Marketing, Marketing Campaigns, Member Consumer, Member/Consumer Experience

    G.O.A.T.’s Retirement Demonstrates the Value of Stories

    We don’t often cover sporting news on this blog. There are plenty of places for that. But Tom Brady’s retirement…

  • Blog
    Broadband, Broadband Marketing, Digital Marketing, Marketing, Marketing Campaigns, Member Consumer, Member/Consumer Experience

    Timeless Storytelling Insights from Thomas Alva Edison

    The first bill for electricity — a whopping $50.40 — was paid to Edison Electric Light Company 140 years ago…

  • Blog
    Broadband, Broadband Marketing, Marketing, Marketing Campaigns, Member Consumer, Member/Consumer Experience, StoryConnect, Writing

    Three Ways StoryConnect Strengthens Your Story

    At StoryConnect, rural telco and electric utility communicators swap stories, share inspiration and connect with peers. Never been? Discover some…

  • Blog
    Magazines, Member Consumer, Member/Consumer Experience, News, Pioneer News

    Reader Survey Shows Strong Preference, Loyalty for Print

    Pioneer partnered with statewide magazine editors to conduct a national magazine readership survey. The results answer commonly asked questions from…

  • Blog
    community art, Consumer Ed, Consumer Education, education success stories, Magazines, Member Consumer, Member/Consumer Experience, Writing

    Seven Ways to Keep Reader Trust

    Our readers trust us. But it’s a relationship that cannot be taken for granted. Leon Espinoza, with a nod to…