• Andy Johns

  • Podcasts

    Defining the Subscriber Experience

    What You’ll Learn What does subscriber experience even mean and why does a standard definition matter to the broadband industry? Naylor Gray of Calix is leading a discussion seeking to define that at the Calix Marketers Summit on May 4 in Ft. Lauderdale. Guest Speaker Naylor Gray Show Notes Transcripts have been lightly edited for […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Internet and Video Trends in Rural America

    What You’ll Learn Scott Meyer joined us LIVE at StoryConnect: The Conference to share the latest trends of internet and video in rural America. If you would like a copy of the reports discussed in this podcast episode, please email that request to Scott Meyer at scottm@innovsys.com. Guest Speaker Scott Meyer Show Notes Transcripts have […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Reaching Gamers with an Xbox Tournament

    What You’ll Learn Mountain Rural Telephone Cooperative hosted an Xbox Tournament to allow gamers to experience what gig broadband service can accomplish for them. With big prizes and lots of competition, the event was a massive success. Guest Speaker Lisa Fannin Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: Hello, […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Telling the Economic Development Story

    What You’ll Learn Wiregrass Electric Cooperative is heavily involved in economic development in its service terroritory. COO Brad Kimbro joined the podcast to discuss how partnerships drive economic development and a few important milestones that have occurred in the Wiregrass community. Guest Speaker Brad Kimbro Show Notes Transcripts have been lightly edited for clarity and […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    The Challenges of Rural Broadband in Texas

    In this episode, Mark Seale, executive director of the Texas Telephone Association, and Craig Cook, general manager at HCTC, discuss challenges that Texas is facing in deploying rural broadband and how they hope to overcome them.
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    Andy Johns
    May 14, 2026
  • Podcasts

    How to Drop TV Service Gracefully

    What You’ll Learn Their customers were New Hope Telephone’s number one concern when NHTC made the decision to drop TV service. Marketing Manager Christy Barecky discusses how the cooperative helped their customers make the transition to finding a new service that was right for them. Guest Speaker Christy Barecky Show Notes Transcripts have been lightly […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Looking Back on a Ten-Year Electric-Telco Broadband Partnership in Minnesota

    John Twiest, CEO of Arrowhead Electric Cooperative, discussed a decade old partnership Arrowhead has with CTC to provide broadband in rural Minnesota.
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    Andy Johns
    May 14, 2026
  • Podcasts

    Taking an Annual Senior Expo Online

    What You’ll Learn Communication Specialist Cathy Black and her team at Sequachee Valley Electric Cooperative moved their annual senior expo online when COVID hit, and it wasn’t safe to host an in-person event. Guest Speaker Cathy Black Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of WordSouth and Pioneer […]
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    Andy Johns
    May 1, 2026
  • Blog

    Pioneer Survey Finds 60% of Co-ops Plan In-person Member Meetings in 2022

    A 2022 survey of Pioneer Social subscribers found most utilities plan for in-person member meetings this year. Learn more about utility meeting trends and share your plans on our best practices blog.
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    Andy Johns
    May 1, 2026
  • Podcasts

    Leveraging Your Cooperative Identity

    What You’ll Learn Sylandi Brown, marketing and communication specialist with Middle Georgia EMC, discusses leveraging cooperative identity to reach a new generation of working talent. Guest Speaker Sylandi Brown Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of WordSouth and Pioneer Utility Resources. StoryConnect: The Podcast, helping communicators discover […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Breaking Down Language Barriers

    What You’ll Learn Rolando Benitez helps lead Carroll EMC‘s outreach to Spanish speaking members by providing them with materials in their native language, as well as seeking out community leaders. Guest Speaker Rolando Benitez Show Notes Transcripts have been lightly edited for clarity and readability.  Intro: A production of WordSouth and Pioneer Utility Resources. StoryConnect: […]
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    Andy Johns
    May 1, 2026
  • Podcasts

    Communicators Moving into the GM Role (Part 2)

    What You’ll Learn Scott Peters, General Manager and CEO of Columbia REA, discusses his journey from communicator to general manager. Guest Speaker Scott Peters Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of WordSouth — A Content Marketing Company. StoryConnect: The Podcast, helping communicators discover ideas to shape their […]
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    Andy Johns
    May 1, 2026