• Megan McKoy-Noe, CCC

  • Case Study

    Eight Ways to Turn Negative Comments into Positive Stories

    Couldn’t join us at StoryConnect: The Conference? We streamed one of our sessions as part of our webinar education and training series. Outages, high bills or a bad mood can trigger negative social media comments. Misery loves company; if left alone, these comments tend to spawn. Learn how storytelling and thoughtful (not defensive!) replies can […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Three Ways REI Shapes Its Co-op Story

    Couldn’t join us at StoryConnect? Here are three co-op storytelling lessons from REI, the nation’s largest consumer co-op, to spark inspiration for electric and telco utility communicators.
    Megan McKoy-Noe, CCC
    April 19, 2026
  • News

    Pacific Northwest Energy News Milestone

    Cyrus Noë released the first issue of Clearing Up, NewsData’s greater Pacific Northwest energy news report, in May 1982. Initially the reports went to utility lawyers. Soon managers, directors and commission members signed up. April 16, 2021, marks the 2,000th issue of Clearing Up. Thousands of subscribing energy professionals receive weekly reports on a host […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Editorial Team Welcomes Animal Welfare Champion Victoria Hampton

    We welcome Victoria Hampton back to Pioneer as an associate editor for utilities in Alaska, Oregon, Idaho, Nevada, California and Arizona.
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    How Three Utility Pioneers Sent Websites Back to School

    Three Utility Pioneers launched new websites in August Our Powerful team shares what topped our members’ website shopping lists!
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    How Utility Pioneers Market Broadband

    Communicators are often tasked with creating messages for both electric and broadband consumers, but these audiences — and expectations — differ.
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Contest: Capture Content in the Wild and Win!

    We've all seen them out there... craveable consumer care kits, sharp magazine covers, a website you can't tear your eyes away from. Content. In the WILD!
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Pioneer Internships Strengthen Stories by Championing Diversity

    During the pandemic, we realized telework not only helps staff but also allows our internship program to reach a broader, more diverse set of communicators-in-training.
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Take the Pioneer Pulse

    Have you taken the Pioneer Pulse? The 36-question survey is open to all members and clients of Pioneer, Powerfulsites, Efficiency Services Group, ARC Media and WordSouth.
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Three Reasons Face-to-Face Time Matters

    This week many of us should be kicking up our heels in Nashville, Tennessee, scooting through idea-packed sessions, CONNECT-ing with peers, and finding fresh storytelling approaches for shared challenges. Instead, we’re meeting virtually.
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    5 Ways to Encourage Member Voting

    The ability of co-op members to use their voice to elect their peers and help set utility policies is a crucial step in serving our communities. How can we help members understand the importance of their vote and encourage everyone to cast a ballot?
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Pioneer Reports Record Returns, New Board Members, & Expanded Membership

    What happens when you mix award-winning content with teams of industry experts and technology innovators? Good chemistry.
    Megan McKoy-Noe, CCC
    April 19, 2026