What You’ll Learn Chris Jones at Middle Tennessee Electric Cooperative, TN, discusses the shift from reporter to CEO, the biggest challenges for utility communicators, the evolution of utility communications and how staff can prove the value of consumer engagement to utility leadership. Guest Speaker Chris Jones About Our Guest Chris Jones is the CEO of […]
What You’ll Learn Chellie Phillips, Coweta-Fayette EMC, has built a career by supporting her peers. As a veteran utility communicator and the author of two personal branding books, she shares ways for utility staff members to strengthen their personal stories and build strong foundations for cooperative career success. To learn more about her books and […]
Crisis communication plan? Check. Network of friends who can help if you lose power? Double check. Storm season’s coming, and Utility Pioneers are gearing up for a windy ride. While we can’t predict when or where a storm might strike, we’ve got tools and peer advice to help you weather the storm.
Many utilities are coping with change. Mark Owen shares how his team communicated with staff and membership about the case for change during a building and utility brand consolidation.
Introverts bring a different set of skills to classic networking events. By focusing our strengths in unique ways, we can build friendships that last a lifetime. Are you an introvert, too? Here are five ways to not only survive, but THRIVE at your next conference.
Couldn’t join us at StoryConnect: The Conference? We streamed one of our sessions as part of our webinar education and training series. Outages, high bills or a bad mood can trigger negative social media comments. Misery loves company; if left alone, these comments tend to spawn. Learn how storytelling and thoughtful (not defensive!) replies can […]
Couldn’t join us at StoryConnect? Here are three co-op storytelling lessons from REI, the nation’s largest consumer co-op, to spark inspiration for electric and telco utility communicators.
April 16, 2021, marks the 2,000th issue of Clearing Up. Thousands of subscribing energy professionals receive weekly reports on a host of industry-relevant developments.
We've all seen them out there... craveable consumer care kits, sharp magazine covers, a website you can't tear your eyes away from. Content. In the WILD!
