• Megan McKoy-Noe, CCC

  • ‘How to Boost Broadband Connections’: Your Guide to Increasing Awareness, Take Rates and Satisfaction

    Our broadband guide, “What to Expect When You’re Connecting,” focuses on launching broadband programs. Once you’ve done that, what’s next? We interviewed broadband communicators across the nation to find out what your peers are doing to connect more of their communities in our new guide, “How to Boost Broadband Connections.” “Broadband marketing is not a […]
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    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Co-op Member Meeting Recap: Pioneer Members Meet Rising Costs with Cooperation

    Rising costs and stories of meeting shared challenges with steady leadership and cooperation were the themes of Pioneer Utility Resources’ Cooperative Member Meeting on May 8. Get highlights from the meeting at pioneer.coop.
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    Megan McKoy-Noe, CCC
    April 19, 2026
  • News

    Lydia Walters Wins 2025 D’Avanzo Communications Leadership Award

    Utility Pioneer Lydia Walters wins Pioneers’ 2025 D’Avanzo Communications Leadership Award. Meet her, see her award-winning work and learn how her volunteer efforts helped build a legacy of storytelling nationally.
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    Megan McKoy-Noe, CCC
    May 22, 2026
  • Podcasts

    Telling Your Community’s Story with Pictures All Year Long

    Art shows, lobby displays, social content and more—Theresa Phillips shares how Lassen MUD works with consumers to showcase their community on the magazine cover and in a much-coveted custom calendar each year!
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    Megan McKoy-Noe, CCC
    May 14, 2026
  • Podcasts

    Take Your Kids to Work Day

    Whether they're blasting off to space to explore planets or solving mysteries across departments, one Oregon utility hosts an exciting career adventure every spring. Utility Pioneer Sarah Johnson shares how Clatskanie PUD turns Take Your Kid to Work Day into a memorable adventure for employees’ families.
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    Megan McKoy-Noe, CCC
    May 21, 2026
  • Blog

    Yo-Ho-Ho and a Treasure Trove of Ideas: StoryConnect Delivers Marketing Gold for Utility Pioneers

    Marketing “pirates” from across the country converged on St. Augustine, Florida, for StoryConnect 2025, Pioneer’s unique story-swapping experience. Miss the adventure? Get top takeaways from attendees and tactics from our highest-rated sessions.
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    Megan McKoy-Noe, CCC
    May 26, 2026
  • Podcasts

    Co-op Influencers—How to Find People to Tell Your Story

    What You’ll Learn How do you get consumers invested in focus groups? Rebrand them as influencers! Anna Politano shares how people are reacting to Oklahoma Association of Electric Cooperatives‘ Co-op Influencers Program. Guest Speaker Anna Politano Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, […]
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    Megan McKoy-Noe, CCC
    May 1, 2026
  • Podcasts

    How Can Subscribers ‘Cash In’ at Community Events?

    What You’ll Learn In Kansas, one utility is handing out branded cash to use at local businesses during festivals. Hear Erma Ratliff share the idea behind Kanokla Cash to see if the idea could help you cash in on community growth, too! Guest Speaker Erma Ratliff Show Notes Transcripts are lightly edited for clarity and […]
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    Megan McKoy-Noe, CCC
    May 1, 2026
  • Lineworker Appreciation Ideas, Toolkits

    We love lineworkers all year long, but each spring offers a special day to focus on the men and women who connect our lives. Since Congress designated April 18, 2013, as National Lineman Appreciation Day, utilities across the nation take time to #ThankaLineworker. You can find a bit of the profession’s history (and a nice infographic) […]
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    Megan McKoy-Noe, CCC
    May 19, 2026
  • Case Study

    WEBINAR: How to Be an AI-Powered Expert

    What do ChatGPT, Claude, Gemini and other artificial intelligence tools mean for your job? Discover four ways Utility Pioneers are using A.I. to streamline content creation, learn about the power of prompts, and brainstorm how to be smart when leveraging A.I. to meet utility goals. Webinar recorded by the Northwest Public Power Association on Feb. […]
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    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Network with Peers, Strengthen Skills and Talk Like a Pirate at StoryConnect

    Tired of digging for treasure without a map? Join the crew at StoryConnect, where rural telco and electric utility communicators trade ideas, get digital treasure maps and strengthen writing, photography and storytelling skills. Never been? Here are three ways the conference supports your storytelling skills and strengthens your peer network, too.
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    Megan McKoy-Noe, CCC
    May 26, 2026
  • Blog

    Agents, Secure Sources and Video: 2025 Artificial Intelligence Trends for Public Power Utilities

    AI agents debuted in late 2024, moving what’s possible from casual conversations to action. At the same time, text-to-video generators and custom avatars make it easier than ever before to tell personalized stories to consumers. Get the latest AI trends and ideas to put into practice for your utility in 2025.
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    Megan McKoy-Noe, CCC
    May 26, 2026