• Andy Johns

  • Podcasts

    The story of Freedom Fiber

    What You’ll Learn Tombigbee Electric Cooperative was early to the game on fiber optics. What can other electrics learn from Tombigbee’s Freedom Fiber service? Guest Speaker Steve Foshee Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What can electric cooperatives learn about getting into the broadband business from freedom FIBER? […]
    Author Avatar
    Andy Johns
    May 1, 2026
  • Blog

    Maximizing the Power of Social Media Just Got (a lot) Easier

    Meet Pioneer Social, a robust social media management software platform built specifically for public power utilities. It is packed with industry-relevant content that’s ready to share to all your social channels within seconds.
    Author Avatar
    Andy Johns
    May 22, 2026
  • Podcasts

    Electrics Getting Member Approval to Offer Broadband

    What You’ll Learn The demand for broadband was there, but Joe Wheeler EMC (Trinity, Alabama) needed approval from its membership to enter the business. In this episode, Director of Communications Michael Cornelison talks about the actions his electric cooperative took to inform members and hold an election to change the company bylaws. Guest Speaker Michael […]
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    When a DDoS Attack Derails Your Rebranding Efforts

    What You’ll Learn In the summer of 2019, Director of Communications Patricia Contic and her team at Morristown (TN) Utility Systems were set to launch a company-wide rebranding effort. And then someone launched a DDoS attack on their network. In this episode, Patricia talks about how they managed the public backlash, deleted their Facebook page […]
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    Partnership Helps Electric Cooperative Enter Broadband Business

    What You’ll Learn Appalachian Electric Cooperative in New Market, Tennessee, did its homework before deciding to enter the broadband business — what Director of Member Services Mitch Cain calls “the largest investment our cooperative had ever made.” In this episode, Mitch talks about what led to AEC’s decision to offer broadband, and how finding the […]
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    A Framework for Listening to your Customers

    What You’ll Learn If your company wants to reach its goals, improve its results and become more competitive, the Baldrige Framework provides a system for moving you toward excellence. In his presentation to on the conference main stage, Keiffer dove deep into the Customer Focus leg of the Leadership Triad, exploring how customer expectations, engagement […]
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    Building a Broadband Brand

    What You’ll Learn When Arkansas Valley Electric Cooperative wanted to get into the broadband business, they created the Wave Rural Connect brand. How did they do it and what are the advantages of building a new brand? Guest Speaker James Ratterree
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    Opti-Fi branding & Digital Ad Tactics

    What You’ll Learn Riverstreet is offering a broadband only package under the Opti-Fi brand. How is the brand being recieved? This episode also includes a discussion about tactics for online ad tactics. Guest Speaker Wes Triplett
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    The Latest Data on Rural TV Network Viewership

    What You’ll Learn Updating one of the year’s most popular episodes, Scott Meyer of Innovative Systems shares summer quarter viewership numbers showing which channels are the most and least popular rural viewers. Guest Speaker Scott Meyer Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What can the latest data teach […]
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    The Idea Co-Op

    What You’ll Learn NineStar Connect has launched “The Idea Co-Op” for business startups, remote workers and other people in need of work space. How did the make it a reality? Guest Speaker Jill Snyder
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    RocketFiber Is Having a Blast On Social Media

    What You’ll Learn RocketFiber has used social media platforms such as Instagram to present a fun and engaging brand. How do they approach these channels? Guest Speaker Rachel Wujek
    Author Avatar
    Andy Johns
    May 1, 2026
  • Podcasts

    The Importance of Print

    What You’ll Learn NDTC was honored with a Marketing Excellence Award for its newsletter. Tammy Reierson discusses why it was the right time for NDTC to reinvest in print. Guest Speaker Tammy Reierson
    Author Avatar
    Andy Johns
    May 1, 2026