• Megan McKoy-Noe, CCC

  • Case Study

    WEBINAR: How to Be an AI-Powered Expert

    What do ChatGPT, Claude, Gemini and other artificial intelligence tools mean for your job? Discover four ways Utility Pioneers are using A.I. to streamline content creation, learn about the power of prompts, and brainstorm how to be smart when leveraging A.I. to meet utility goals. Webinar recorded by the Northwest Public Power Association on Feb. […]
    Author Avatar
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Network with Peers, Strengthen Skills and Talk Like a Pirate at StoryConnect

    Tired of digging for treasure without a map? Join the crew at StoryConnect, where rural telco and electric utility communicators trade ideas, get digital treasure maps and strengthen writing, photography and storytelling skills. Never been? Here are three ways the conference supports your storytelling skills and strengthens your peer network, too.
    Author Avatar
    Megan McKoy-Noe, CCC
    May 26, 2026
  • Blog

    Agents, Secure Sources and Video: 2025 Artificial Intelligence Trends for Public Power Utilities

    AI agents debuted in late 2024, moving what’s possible from casual conversations to action. At the same time, text-to-video generators and custom avatars make it easier than ever before to tell personalized stories to consumers. Get the latest AI trends and ideas to put into practice for your utility in 2025.
    Author Avatar
    Megan McKoy-Noe, CCC
    May 26, 2026
  • Podcasts

    Food Trucks and Fireworks: How to Creatively Connect Community Events

    What You’ll Learn When you have multiplebroadband competitors pulling potential subscribers away, how do you set your story apart? Hear how Georgia’s Tri-CoGo turned powering food trucks, fireworks shows and parks and recreation spaces into a way to build brand awareness in its community. Guest Speaker Greg Mullis Show Notes Transcripts have been lightly edited […]
    Author Avatar
    Megan McKoy-Noe, CCC
    May 1, 2026
  • Ideas for the 2025 International Year of Co-ops

    Ready, Set, Cooperate! As a communications co-op, Pioneer has resources and ideas ready to help you tell your story during the United Nations’ 2025 International Year of Cooperatives, including: Making Co-ops Part of Your Story: A Practical Guide for Communicators (PDF) Presentation: Why Co-ops are Cool Feature story: Co-ops = Community Leadership column: Building a […]
    Author Avatar
    Megan McKoy-Noe, CCC
    April 23, 2026
  • Podcasts

    Weaving Compelling Narratives into Your Marketing Strategy

    The broadband packages at SCTelcom don’t focus on speed. Instead, they highlight experiences like the connected family, high techies, home tech starter and a package for a simple and secure experience. Wendy Crenner shares how her team uses the power of narratives to connect with subscribers.
    Author Avatar
    Megan McKoy-Noe, CCC
    May 14, 2026
  • Podcasts

    Frontline Storytellers: How to Train Your Team on Subscriber Experience

    Is your consumer service team built to care? Scott Paul, of Beacon Broadband, shares how he uses team building and mentoring to turn his frontline team into storytelling specialists!
    Author Avatar
    Megan McKoy-Noe, CCC
    May 14, 2026
  • Podcasts

    Football and WiFi: How One Utility Connects with Fans (and Subscribers) on Friday Nights

    What You’ll Learn Every Friday night, stadium lights flash on and fans in purple or red file in. Before the crowd roars for touchdowns, they pull out their phones to connect to free Wi-Fi from the co-op. Pea River Co-op’s Brenda Overton shares how this tradition kicked off and why it might score for you, […]
    Author Avatar
    Megan McKoy-Noe, CCC
    May 1, 2026
  • Blog

    Beyond Speed: Key Takeaways from Calix ConneXions 2024

    The era of selling broadband based on speed alone is over. At Calix ConneXions 2024, industry leaders focused on subscriber experience and community connection to drive rural broadband success. From outdoor Wi-Fi innovations to strategic planning shifts, here’s what’s next for rural broadband providers.
    Author Avatar
    Megan McKoy-Noe, CCC
    May 22, 2026
  • Blog

    Work Smarter: What You Need to Know About AI Integrations, Video Trends and Policy Points

    Artificial intelligence is no longer a fad. Are you ready? Get up to speed with the top three brands featuring AI integrations, read about video generation trends, then use our list of policy pointers to help your staff harness AI’s potential without losing community trust.
    Author Avatar
    Megan McKoy-Noe, CCC
    May 27, 2026
  • Podcasts

    Raising Your Community’s Story with a Business Summit

    What You’ll Learn Hear how ‘Power Eastern Oregon,’ an economic development summit bringing together regional legislators, nationally-known speakers and rural Oregon’s business community, has become a way for Oregon Trail Electric Cooperative to strengthen their community’s story. Guest Speaker Paige Witham Show Notes Transcripts are lightly edited for clarity and readability. Intro: A production of […]
    Author Avatar
    Megan McKoy-Noe, CCC
    May 1, 2026
  • Blog

    A Moment of Love and a Saved Story Inspire National Award-Winning Work

    Two picture-perfect moments from David LaBelle earned awards from the National Electric Cooperatives Statewide Editors Association. His picture capturing the love of a child and his fair animal won Best Feature Photo, and his column about a story saved for a decade won an award of merit. See the award winners!
    Author Avatar
    Megan McKoy-Noe, CCC
    May 26, 2026