• Megan McKoy-Noe, CCC

  • Blog

    Recognizing Black History Month: 10 Stories Worth Reading

    We believe in the value of diverse storytellers. We also love books! To mark Black History Month, we asked our staff to share books they enjoyed featuring the history and modern-day experiences of African American storytellers. Read on for stories to add to your bookshelf in February!
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    Storytelling Tactics From Different Types of Cooperatives

    What You’ll Learn With a story-packed career spanning three different types of co-ops, WCTEL’s Mary Miller shares ideas for co-op culture-building, effective campaigns and co-opportunities for growth. Guest Speaker Mary Miller Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, helping communicators discover ideas to […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    Preparing Your Co-op to Launch Fiber in a Competitive Area

    What You’ll Learn Communicating in a competitive community? Prepare yourself by learning who you’re up against — and know your differences — focus on your community, get peer support and strengthen your story. Guest Speaker Lindsay Brinker Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    Finding Staff Who Champion Your Story

    What You’ll Learn How can you get an engineer excited about telling your utility story? Gregg Hunter, one of Nemont’s storytellers, sits down to talk culture and the value of story with network engineer Peter Davies. Guest Speaker Gregg Hunter and Peter Davies Show Notes Transcripts have been lightly edited for clarity and readability. Intro: […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    Transforming Communication Skills into Broadband Marketing Tactics

    What You’ll Learn Like many broadband storytellers, Manager of Sprout Fiber Internet Marketing and Services Bonnie Baty began working on the electric utility side. She offers advice for communicators making the switch and shares her take on how broadband communications will evolve over the next five years. Guest Speaker Bonnie Baty Show Notes Transcripts have […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    Connecting With Your Community Through a New Brand

    What You’ll Learn Launching or refreshing a brand? Get storytelling tips and tactics from Elizabeth Kuhns, who partnered with Pioneer to create the Ignite Broadband brand. Guest Speaker Elizabeth Kuhns Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, helping communicators discover ideas to shape […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    What Do You Need to Know Before Starting a Podcast?

    What You’ll Learn Thinking about creating a podcast? Michael Rovito, host of “Alaska Powerline,” explains how he prepared to launch the podcast, built a content strategy and measures success. Guest Speaker Michael Rovito Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect helping communicators discover […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    Building Your Story Into the Communities You Serve

    What You’ll Learn From community coffee chats to branded coolers for football teams, James Ratterree from WAVE Rural Connect shares fresh ways his utility is building the broadband story into their Arkansas community. Guest Speaker James Ratterree Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Podcasts

    How Do You Know What People Think About You?

    What You’ll Learn Want to track consumer sentiment but not sure where to start? CTC’s Kelly Burns shares her telco’s experience with the net promoter score and how the utility lets the voice of the consumer guide its marketing strategy. Guest Speaker Kelly Burns Show Notes Transcripts have been lightly edited for clarity and readability. […]
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Staff Bookshelf Picks for Native American Heritage Month

    We believe in the value of diverse storytellers. We also love books. To mark National Native American Heritage Month, we asked our staff to share books they enjoyed featuring the history and modern-day experiences of indigenous storytellers. Read on for stories to add to your bookshelf in November!
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Four Prompt Tactics to Make Artificial Intelligence Work for Your Utility

    Artificial intelligence can help you brainstorm ideas, develop a strategy and shorten existing content. Prompts are the directions or questions you give AI. The more specific the prompt, the better the results. Use these four tactics to prompt AI and boost your productivity.
    Megan McKoy-Noe, CCC
    April 19, 2026
  • Blog

    Georgia Co-op CEOs: We Need to Communicate Co-op Culture, Careers and Community Impact

    What do utility leaders want you to communicate? A panel of Georgia electric co-op CEOs discussed the need to use communications to strengthen co-op culture, recruit more people into co-op careers and tell the story of our community impact (over and over and over) to meet future challenges.
    Megan McKoy-Noe, CCC
    April 19, 2026