Andy Johns is joined by Chris Townson, CEO of West Carolina and Upcountry Fiber, to talk about what makes a strong partnership. Chris shares candid lessons from working with telcos, electrics and municipalities—including how to evaluate opportunities, align missions, manage egos and build lasting agreements.
What You’ll Learn The best time to acquire a new broadband customer is when they move to your community. What are some providers doing to target new residents? Guest Speaker Laura Withers, Vice President of Strategic Communications, NTCA Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of WordSouth and […]
What You’ll Learn Jodi Sjolie has sold everything from broadband to vacuums, and she says sales has a lot more to do with listening than talking. Guest Speaker Jodi Sjolie Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of WordSouth and Pioneer Utility Resources. StoryConnect: The Podcast helping communicators […]
Many utilities are coping with change. Mark Owen shares how his team communicated with staff and membership about the case for change during a building and utility brand consolidation.
What You’ll Learn State and federal governments are throwing billions of dollars toward broadband funding. How can storytelling and communications help secure some of that funding for your network? Recorded Live at the NTCA Sales and Marketing Conference Guest Speaker Josh Seidemann Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A […]
What You’ll Learn Jay Sanders of Middle Tennessee discusses how the co-op is using a grilled cheese sandwich trailer and Cooperative Community Forums to reach out and listen to members. Guest Speaker Jay Sanders Show Notes Transcripts have been lightly edited for clarity and readability. Intro: A production of WordSouth and Pioneer Utility Resources. StoryConnect: The […]
What You’ll Learn What does subscriber experience even mean and why does a standard definition matter to the broadband industry? Naylor Gray of Calix is leading a discussion seeking to define that at the Calix Marketers Summit on May 4 in Ft. Lauderdale. Guest Speaker Naylor Gray Show Notes Transcripts have been lightly edited for […]
What You’ll Learn Scott Meyer joined us LIVE at StoryConnect: The Conference to share the latest trends of internet and video in rural America. If you would like a copy of the reports discussed in this podcast episode, please email that request to Scott Meyer at scottm@innovsys.com. Guest Speaker Scott Meyer Show Notes Transcripts have […]
What You’ll Learn Mountain Rural Telephone Cooperative hosted an Xbox Tournament to allow gamers to experience what gig broadband service can accomplish for them. With big prizes and lots of competition, the event was a massive success. Guest Speaker Lisa Fannin Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: Hello, […]
What You’ll Learn Wiregrass Electric Cooperative is heavily involved in economic development in its service terroritory. COO Brad Kimbro joined the podcast to discuss how partnerships drive economic development and a few important milestones that have occurred in the Wiregrass community. Guest Speaker Brad Kimbro Show Notes Transcripts have been lightly edited for clarity and […]
In this episode, Mark Seale, executive director of the Texas Telephone Association, and Craig Cook, general manager at HCTC, discuss challenges that Texas is facing in deploying rural broadband and how they hope to overcome them.
What You’ll Learn Their customers were New Hope Telephone’s number one concern when NHTC made the decision to drop TV service. Marketing Manager Christy Barecky discusses how the cooperative helped their customers make the transition to finding a new service that was right for them. Guest Speaker Christy Barecky Show Notes Transcripts have been lightly […]
