In Oakridge, Oregon, a group of volunteers led by Editor Doug Bates, coaxed out of retirement, began an online nonprofit journalism site after the local newspaper closed down.
What You’ll Learn Scott Meyer, Director of Marketing with Innovative Systems, stops by to discuss the latest trends and viewership stats for TV providers in Rural America. This episode was recorded live at the NTCA Fall Conference in Nashville. If you would like a copy of the reports discussed in this podcast episode, please email […]
In Monmouth, Oregon, Darryl Thomas and Valerie Bergman run Rainbow Dance Theatre, a modern dance company that incorporates lighting and projection effects into one-of-a-kind performances.
At Face Rock View Point in Bandon, Oregon, Denny Dyke and his team of volunteers draw labyrinths in the sand. The circles in the sand have helped many locals and tourists find peace and purpose during life’s uncertainties.
What You’ll Learn Coweta-Fayette EMC launched the STEM Teachers Alternative Energy Summer Adventure to help local teachers teach about the future of energy in their classrooms. Guest Speaker Maggie Reenstra Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What are some ways that you can get local educators to help […]
In this episode, John points out several problems with providing broadband to rural communities, including obstacles and issues at the local, state and federal levels.
What You’ll Learn Local power companies across seven states make up the Tennessee Valley Public Power Association — and many of them are expanding their services to offer broadband to their consumers. Doug Peters, president and CEO of TVPPA, joined us at Fiber Connect 2021 to discuss how local power companies are improving the quality […]
What You’ll Learn Cullman Electric Cooperative launched Sprout Fiber in 2020. Mark Freeman, Cullman’s manager of network operations, was a 2021 Fiber Connect conference panelist on the topic of “The Good, the Bad and the Ugly: Lessons Learned from Network Operators.” In this episode, Mark discusses Sprout’s successes, plus challenges that other cooperatives looking to […]
What You’ll Learn On this last episode of “Journey — Exploring the Customer Experience” our guests discuss making customers your company’s greatest fans. What’s their secret to creating lifelong subscribers? It’s simple: listening to customers and recognizing their loyalty. Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: This is “Journey […]
What You’ll Learn The purchase stage is just the beginning of the customer relationship. It can also be the end of the relationship if service providers fail to engage and connect with the customer after the purchase. Implementing a retention strategy isn’t easy, but it can be the difference between losing an at-risk customer or […]
