Andy Johns is joined by Chris Townson, CEO of West Carolina and Upcountry Fiber, to talk about what makes a strong partnership. Chris shares candid lessons from working with telcos, electrics and municipalities—including how to evaluate opportunities, align missions, manage egos and build lasting agreements.
What You’ll Learn The sales staff at Etex has built a sales playbook that helps them anticipate customer questions and seize opportunities as a team. Guest Speaker Larry Montgomery Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: Should your telco have a sales playbook? And if so, how do you […]
What You’ll Learn Gary Bolton, President and CEO of the Fiber Broadband Association, recently co-authored comments submitted to the FCC encouraging the agency to increase the speeds that qualify as broadband. In this interview, Bolton also shares why he thinks 2021 could be the biggest year ever for fiber investment. Guest Speaker Gary Bolton Show […]
What You’ll Learn Rep. Robert Aderholt has introduced the EXTEND Act to support rural broadband development. The act would give states more time and flexibility to use coronavirus relief funding to build broadband networks. Guest Speaker U.S. Rep. Robert Aderholt Show Notes Transcripts have been lightly edited for clarity and readability. Stephen Smith: Thanks for […]
What You’ll Learn Doug Dawson, President of CCG Consulting, joins the show to discuss what the FCC might focus on under a new presidential administration. He also explains how FCC policies are affecting broadband expansion in rural America. Guest Speaker Doug Dawson Show Notes Transcripts have been lightly edited for clarity and readability. Stephen Smith: […]
What You’ll Learn The new PlayStation 5 and Xbox X consoles coming out this holiday season are bandwidth hogs. Broadband providers need to educate their customers before Christmas mornings are ruined by slow connections! Guest Speaker Brian Lazenby and Zach Moore Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What […]
What You’ll Learn FTC hosted its 2020 annual meeting in a drive-through format. Brandi Lyles, Manager of Marketing and Public Relations, joined the show to discuss what lessons they learned from the meeting, how they kept members engaged, and the history-making member participation. Guest Speaker Brandi Lyles Show Notes Transcripts have been lightly edited for […]
What You’ll Learn WK&T hosted it’s first ever Drive-Through Annual Meeintg during the pandemic and had a great turnout. What does a Drive-Through Annual Meeting look like and how did they make it happen? Guest Speaker Karen Jackson-Furman Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What does a drive-through […]
What You’ll Learn FTC had huge success with their virtual annual meeting thanks in part to the fun they had on social media. Taylor Richards shares with us the challenges and benefits of making that happen. Guest Speaker Taylor Richards Show Notes Transcripts have been lightly edited for clarity and readability. Andy Johns: What can […]
What You’ll Learn Jacy Warrell, Executive Director of the Rural Health Association of Tennessee, joins the show to discuss a few of the interesting and informative sessions at the upcoming RHAT Annual Conference. She also describes how broadband internet access may impact the overall health of a person and community. Guest Speaker Jacy Warrell Show […]
What You’ll Learn FCC Chairman Ajit Pai discusses the state of rural broadband, the upcoming RDOF auction, the impact of COVID-19, and how rural broadband providers are improving the lives of their customers. Guest Speaker FCC Chairman Ajit Pai Show Notes Transcripts have been lightly edited for clarity and readability. Stephen Smith: Thanks for tuning […]
What You’ll Learn Karen Jackson-Furman, COO of Ardmore Telephone, discusses Ardmore’s recent receipt of a USDA ReConnect grant-loan combo, along with creative ways rural broadband providers can operate more efficiently while improving customer service. Guest Speaker Karen Jackson-Furman Show Notes Transcripts have been lightly edited for clarity and readability. Stephen Smith: Welcome. I’m Stephen Smith, […]
What You’ll Learn Dr. Christopher Ali, who is an associate professor in the Department of Media Studies at the University of Virginia, discusses the college homework gap and what COVID-19 has taught us about the digital divide. Guest Speaker Dr. Christopher Ali Show Notes Transcripts have been lightly edited for clarity and readability. Stephen Smith: […]
