What You’ll Learn How does the “little phone company down the road” become a respected telecom provider? As CCT has learned, you do it by leveraging your Gig Certification. Website: https://cochranetel.com Guest Speaker Gina Tomlinson
What You’ll Learn Is it a good idea to name your 20 Mbps service your “Slow” Package? According to ARPU, yes! Website: http://redrivercomm.com/internet/ Guest Speaker Dirk Monson
What You’ll Learn CTC runs the broadband service for Arrowhead Electric from 200 miles away. How do they make this long distance relationship work? Website: http://www.connectctc.com/ Guest Speaker Kevin Larson
What You’ll Learn How do you know your branding is ready for an update and how do you change it? Amanda Wood of Central Texas Telephone Cooperative shares her experience in making some big changes to the company’s identity. Website: www.tdstelecom.com Guest Speaker Amanda Wood
What You’ll Learn When do you need a rebrand and how long will it take? CEO Randy Grogan of Ballard Telephone talks us through the cooperative’s efforts to change it’s identity. Website: www.btcservices.com Guest Speaker Randy Grogan
What You’ll Learn If you are in marketing, communications or management at an electric utility or telecommunications company, this conference is for you. Spend a few minutes learning about the great sessions the WordSouth team has lined up for StoryConnect: The Conference 2016. Website: www.storyconnect.com/conference
What You’ll Learn What better way to underscore your telcos history in the community than with a museum? Tara Swirczynski discusses how Nortex leverages the Gene H. Fuhrman Memorial Telephone Museum to share its story. Website: http://www.nortex.com/telephonemuseum Guest Speaker Tara Swirczynski
What You’ll Learn Wilkes Communications is a progressive cooperative that is blazing new trails in the telecommunications industry. This interview with CEO Eric Cramer begins with his take on the important of marketing, then explores the progress that can be accomplished by partnering with various institutions that serve a community. Website: www.wilkes.net Guest Speaker Eric […]
What You’ll Learn Graphic designer Gabe Herrera shares what’s hot in graphic design including styles, font and photo resources. Website: http://www.hctc.net/en/home.html Guest Speaker Gabe Herrera
What You’ll Learn What are marketing and customer service folks talking about in Texas? Toni Rivas, who moderated a roundtable discussions at the TSTCI Marketing, Account and Customer Service Conference in Austin shares with us her takeaways from the session. Website: www.tdstelecom.com Guest Speaker Toni Rivas
What You’ll Learn Sales incentives aren’t just for sales people any more. At Big Bend Telephone, everyone from engineers to accountants has goals for the numbers of upgrades or sales they need to make each year — and they get rewarded for making those happen. Website: http://www.bigbend.net/ Guest Speaker Aaron Rodriguez
What You’ll Learn Russell Kacer outlines the transformation of Ganado Telephone into YK Communications. He also shares pointers from his TSTCI presentation on customer service. Website: www.ykc.com Guest Speaker Russel Kacer
