Category Community Engagement
More Than Convenience: A Community-First Approach to Paperless Billing

Want more people to opt in for paperless billing? Jones-Onslow EMC Coordinator of Graphic Services Linda Mathiasen transformed a common promotion into a communitywide effort to fight childhood hunger. She shared her idea at StoryConnect 2025’s Idea Exchange, one of…
Member Surveys Deliver Guidance for Community Investments

Challenge: The Utility Pioneers at Cordova Electric Cooperative (CEC) look at challenges a bit differently. No roads lead to the remote Alaskan electric system, perched between mountains and the sea near the Prince William Sound. When storm after storm hit…
Webinar Recording: Where to Find Champions for Your Story

How do Utility Pioneers find people and community groups to feature as community champions for their story? Hear ideas from NCTC’s Amy Phelps and Pioneer’s Susan Bain in this webinar, recorded on Aug. 18, 2022.
Perpetual Calendars

To celebrate their 75th anniversary, Clatskanie PUD collaborated with Pioneer to create a perpetual calendar for their members. This calendar’s format makes it easy to remember birthdays, anniversaries and other important dates, year after year. Mike Teegarden used the More…
Save the (Energy) Date

Michelle Ehrlich of Cowlitz PUD, Washington, partnered with Graphic Designer Duy Mai to design and print an energy-efficiency calendar. Pops of color and strong images help Cowlitz PUD consumers stay on top of energy needs throughout the year, while Pioneer’s legwork…
Calendar Connects Community

First Place, Best Annual Report (Group A) NWPPA 2015 Excellence in Communication Award Winner Want to help your annual report shine? Clatskanie People’s Utility District in Clatskanie, Oregon, bundles it with its member calendar. They insert the award-winning solution into a local…
Affordable Reporting

Christina Sawyer of Mt. Wheeler Power, Nevada, partnered with Pioneer Utility Resources Assistant Editor Mike Teegarden and Graphic Designer Duy Mai to design an annual report for distribution at the co-op’s annual meeting. The clean design reflects the co-op’s meeting theme,…