Category Crisis Communications
Wildfire Communications Toolkit

When wildfire season approaches, clear, timely communication is critical. Pioneer’s Wildfire Communications Kit gives you the know-how and materials to keep your community informed before, during and after a wildfire. Each resource is designed ready-to-use and can be repurposed on…
Hurricane Communication Kit

Don’t Get Caught Without Content During the Storm. Our team developed a Free Hurricane Communication Kit to help our utility friends in the path of the storms. The toolkit’s designed to keep you and your communication efforts above water before…
Social Storms

How often do you think of outage messaging from a consumers’ perspective? Anna Politano, director of public relations and communications at the Oklahoma Association of Electric Cooperatives, took this task to heart. She wrote her graduate thesis on what needs…
Coping with a Crisis

To help you prepare for hurricanes, wildfires, snowstorms and other types of extended outages, we share best practices in this eBook, Coping with a Crisis. The publication offers insights from battle-tested communicators who survived losing critical communication channels during 2018’s…