What You’ll Learn WordSouth developed the industry’s first COVID-19 resource kit for utility communicators. CEO Stephen V. Smith joins the show to discuss the free kit and strategies for communicating in this unprecedented time. Guest Speaker Stephen V. Smith Show…

What You’ll Learn PRTC has received a fair share of media attention in recent years. CEO Keith Gabbard offers tips on being interviewed and discusses how telling stories can positively shape coverage. Guest Speaker Keith Gabbard Show Notes Transcripts have…

What You’ll Learn The Tennessee Broadband Association has launched Lead Tennessee Radio as a tool to both communicate important policy issues with listeners and build relationships with legislators. Checkout Lead Tennessee Radio. Guest Speaker Levoy Knowles Show Notes Transcripts have…

What You’ll Learn Scott Meyer of Innovative Systems shares insights from the 2020 Video and Internet Study, discussing DVR usage, streaming only households and an alarming decrease in customer satisfaction among rural telcos. Guest Speaker Scott Meyer Show Notes Transcripts…

What You’ll Learn At RTIME, Fred Johnson was called on to articulate NTCA’s position on electrics getting into the broadband business. He joined the podcast after his address to share his thoughts. Guest Speaker Fred Johnson Show Notes Transcripts have…

What You’ll Learn At Omnitel, storytelling is an important skill for all employees. CEO Ron Laudner tells us how and why it’s important for everyone to be on the same page. Guest Speaker Ron Laudner Show Notes Transcripts have been…

What You’ll Learn NTCA has rolled out it’s brand new Smart Rural Communities Podcast. How is the association using podcasts to help tell the rural broadband story? Guest Speaker Laura Withers Show Notes Transcripts have been lightly edited for clarity…

What You’ll Learn Tombigbee Electric Cooperative was early to the game on fiber optics. What can other electrics learn from Tombigbee’s Freedom Fiber service? Guest Speaker Steve Foshee Show Notes Transcripts have been lightly edited for clarity and readability. Andy…

What You’ll Learn The demand for broadband was there, but Joe Wheeler EMC (Trinity, Alabama) needed approval from its membership to enter the business. In this episode, Director of Communications Michael Cornelison talks about the actions his electric cooperative took…

What You’ll Learn In the summer of 2019, Director of Communications Patricia Contic and her team at Morristown (TN) Utility Systems were set to launch a company-wide rebranding effort. And then someone launched a DDoS attack on their network. In…