What You’ll Learn Scott Meyer of Innovative Systems shares insights from the 2020 Video and Internet Study, discussing DVR usage, streaming only households and an alarming decrease in customer satisfaction among rural telcos. Guest Speaker Scott Meyer Show Notes Transcripts…

What You’ll Learn The Tennessee Broadband Association has launched Lead Tennessee Radio as a tool to both communicate important policy issues with listeners and build relationships with legislators. Checkout Lead Tennessee Radio. Guest Speaker Levoy Knowles Show Notes Transcripts have…

What You’ll Learn PRTC has received a fair share of media attention in recent years. CEO Keith Gabbard offers tips on being interviewed and discusses how telling stories can positively shape coverage. Guest Speaker Keith Gabbard Show Notes Transcripts have…

What You’ll Learn Tombigbee Electric Cooperative was early to the game on fiber optics. What can other electrics learn from Tombigbee’s Freedom Fiber service? Guest Speaker Steve Foshee Show Notes Transcripts have been lightly edited for clarity and readability. Andy…

What You’ll Learn Appalachian Electric Cooperative in New Market, Tennessee, did its homework before deciding to enter the broadband business — what Director of Member Services Mitch Cain calls “the largest investment our cooperative had ever made.” In this episode,…

What You’ll Learn In the summer of 2019, Director of Communications Patricia Contic and her team at Morristown (TN) Utility Systems were set to launch a company-wide rebranding effort. And then someone launched a DDoS attack on their network. In…

What You’ll Learn The demand for broadband was there, but Joe Wheeler EMC (Trinity, Alabama) needed approval from its membership to enter the business. In this episode, Director of Communications Michael Cornelison talks about the actions his electric cooperative took…

What You’ll Learn How can we diversify services to create market resilience, reduce churn, and increase revenue? What innovative methods can we use to add to the value we provide to customers? To explore these and other questions, NeoNova conducted…

What You’ll Learn Federal and state grant programs are providing another source of funding for many to expand their broadband buildout. Whether an outright grant, a low-interest loan, or funding through the FCC’s Rural Digital Opportunities Fund, there are several…

What You’ll Learn Shawn Arner is the USDA RUS Deputy Assistant Administrator of the Loan Origination and Approval Division. He spoke from the conference main stage about the many funding programs available through the Rural Utilities Service. To learn more,…