Share
Episode Category StoryConnect
Turning Bad Events into Good PR – Part 1
What You’ll Learn Hurricane Harvey ravaged the Texas Gulf Coast causing widespread flooding and other damage. Throughout it all though, YK Communications‘ network and employees shined. After our podcast, NTCA followed up with a video interview with Russel Kacer: Guest…
Turning Bad Events into Good PR Part 2
What You’ll Learn Hurricane Matthew sent eight inches of flood water running through the office at Star Communications in North Carolina. How did they respond? After our podcast, NTCA followed up with a video interview with Kyle Randleman: Guest Speaker…
Snapchat for Telcos?
What You’ll Learn Ashley Etter runs the Snapchat account for West Central Telephone Association. She shares insights into how the platform is different from other social media and communication tools. Website: Guest Speaker Ashley Etter
Mack Collier
What You’ll Learn Best-selling author and social media expert Mack Collier previews his upcoming session at StoryConnect, explaining the difference between customers and fans. Website: Guest Speaker Mack Collier
Tom Duggin & Nick Nokes
What You’ll Learn In 2017, DTC won a Telechoice Award from NTCA for loca video content. What sets them apart? Website: Guest Speaker Tom Duggin And Nick Nokes
What are you saying about Net Neutrality?
What You’ll Learn Municipal electric and fiber optic provider EPB in Chattanooga worked well in advance of the FCC’s decision to craft a careful message about Net Neutrality. Website: Guest Speaker J.Ed. Marston
‘Reinvigorating’ Computer & Device Repair
What You’ll Learn In 2016, Silver Star reinvigorated its Tech Star repair program. How did they do it and how has it helped the telco? Website: Guest Speaker Eric Gewiss
Insights From Calix Marketing Cloud
What You’ll Learn 076 – Insights From Calix Marketing Cloud, With Darren Archbold by StoryConnect Guest Speaker Darren Archbold
What Can Data Do For You?
What You’ll Learn Even in rural areas, information like income and credit scores can help you find your ideal customer and allow you to target your marketing efforts. Website: Guest Speaker Tiffani Rossi
What Can Disney Teach
What You’ll Learn John Formica, the keynote speaker for StoryConnect 2017, shares lessons he learned from his time at Disney and how they can be applied to rural utilities. Website: Guest Speaker John Formica