What You’ll Learn A friendly, seven-foot deer wearing a t-shirt makes a big impression with school groups and on social media — and that’s exactly what Mosaic Telecom was after when it introduced its new mascot. Newsletter link for photos:…

What You’ll Learn Getting the most out of your internship program takes work. You’ve got to put your interns in position to succeed and that starts with picking the right students in the first place. Website: Guest Speaker Amy…

What You’ll Learn Getting to know the reporters, editors and producers covering your territory can lead to positive coverage or help make sure your side has a voice in any negative stories. Website: Guest Speaker Joe Gehrdes

What You’ll Learn Wiregrass Electric Cooperative has been recognized nationally for its innovative takes on community service programs. What are some new ways your utility could serve its members or customers? Website: Guest Speaker Brad Kimbro

What You’ll Learn In industries full of acronyms and technical jargon, how do you make sure you are still speaking a language your customers can understand? Website: Guest Speaker Carissa Swenson

What You’ll Learn ETC has launched a popular new program involving local school that asks students to pitch ideas for community projects. The winners receive IGNITE Education Grants from ETC. Website: Guest Speaker Nathan Collier

What You’ll Learn WCTEL offers customer education classes for members. While the classes are informative for the attendees, they also help WCTEL staff get to know their customers. Website: Guest Speaker Virginia Smith

What You’ll Learn Ashley Etter runs the Snapchat account for West Central Telephone Association. She shares insights into how the platform is different from other social media and communication tools. Website: Guest Speaker Ashley Etter