Episode Category StoryConnect
Episode No. 100! Wrapping up the NTCA PR & Marketing Conference
What You’ll Learn For Episode No. 100, we brought back our guest from episode No. 1: Laura Withers of NTCA. Laura shares what she learned at last weeks NTCA PR and Marketing Conference. Website: Guest Speaker Laura Withers
Facebook Live and Twitter for Telcos
What You’ll Learn Bob Dahlstrom shares some insights on how Valley Telecom in Arizona connects with members via Facebook Live and Twitter. Website: Guest Speaker Bob Dahlstrom
How To Explain You Are Dropping Video Service – Part 2
What You’ll Learn Bob Dahlstrom discusses why Valley Telecom in Arizona decided to drop video service and how they communicated the change to their members. Website: Guest Speaker Bob Dahlstrom
Rebranding CTC
What You’ll Learn CTC recently rebranded for a fresh new look. What changes did they make and how did they communicate about the changes. Website: Guest Speaker Andy Isackson
How do you tell your Gig-Certified or Smart Rural story?
What You’ll Learn In a panel at the NTCA PR and Marketing Conference, Bryan Kell from Ben Lomand Connect discussed how his team shared their story with their Gig Certification and Smart Rural Community Designation. Afterwards he summarized the session…
Hot Topics at the NTCA PR and Marketing Conference
What You’ll Learn Derek Barr moderated a telco marketing roundtable at the NTCA PR and Marketing Conference in Nashville. After the session, he discussed the highlights including Facebook reviews, customer service incentives and explaining broadband. Website: Guest Speaker Derek…
Who is Booster the Broadband Buck?
What You’ll Learn A friendly, seven-foot deer wearing a t-shirt makes a big impression with school groups and on social media — and that’s exactly what Mosaic Telecom was after when it introduced its new mascot. Newsletter link for photos:…
How Do You Get The Most Out Of Your Internship Program
What You’ll Learn Getting the most out of your internship program takes work. You’ve got to put your interns in position to succeed and that starts with picking the right students in the first place. Website: Guest Speaker Amy…
The Relationship Part Of Media Relations
What You’ll Learn Getting to know the reporters, editors and producers covering your territory can lead to positive coverage or help make sure your side has a voice in any negative stories. Website: Guest Speaker Joe Gehrdes
Community Service Programs
What You’ll Learn Wiregrass Electric Cooperative has been recognized nationally for its innovative takes on community service programs. What are some new ways your utility could serve its members or customers? Website: Guest Speaker Brad Kimbro