Andy Johns is joined by Chris Townson, CEO of West Carolina and Upcountry Fiber, to talk about what makes a strong partnership. Chris shares candid lessons from working with telcos, electrics and municipalities—including how to evaluate opportunities, align missions, manage egos and build lasting agreements.
What You’ll Learn Municipal electric and fiber optic provider EPB in Chattanooga worked well in advance of the FCC’s decision to craft a careful message about Net Neutrality. Website: https://epb.com/customercarepledge Guest Speaker J.Ed. Marston
What You’ll Learn In 2016, Silver Star reinvigorated its Tech Star repair program. How did they do it and how has it helped the telco? Website: https://www.silverstar.com/ Guest Speaker Eric Gewiss
What You’ll Learn Even in rural areas, information like income and credit scores can help you find your ideal customer and allow you to target your marketing efforts. Website: http://www1.n-focus.com/ Guest Speaker Tiffani Rossi
What You’ll Learn John Formica, the keynote speaker for StoryConnect 2017, shares lessons he learned from his time at Disney and how they can be applied to rural utilities. Website: https://johnformica.com/ Guest Speaker John Formica
What You’ll Learn Live from the Kentucky Telecom Association 2017 Annual Meeting Changes in Washington have an impact on the way telecommunications companies provide service. In this episode, recorded live at the Kentucky Telecom Association’s 2017 Annual Meeting, Brian Ford shares details of industry changes and how they affect customers. Brian is Senior Regulatory Counsel […]
What You’ll Learn Live from the Kentucky Telecom Association 2017 Annual Meeting Powering fiber services for customers during extended power outages is a challenge. And what about those who live “off the grid” but still want internet access? Chris Wacker, president of power supply manufacturer EPSi, discusses how solar technology could be the answer. Website: […]
What You’ll Learn Live from the Kentucky Telecom Association 2017 Annual Meeting Diane St. Onge represents District 63 in the Kentucky House of Representatives, where she chairs a new committee on Small Business and Information Technology. In this episode she provides insight into the committee’s role in telecommunications matters, as well as cybersecurity and related […]
What You’ll Learn Live from the Kentucky Telecom Association 2017 Annual Meeting Hilda Legg served under President George W. Bush as administrator of the Rural Utilities Service. Today she is a consultant, as well as vice chairman of Broadband Communities Magazine. In this episode she discusses the important role rural broadband plays in our nation. […]
What You’ll Learn Live from the Kentucky Telecom Association 2017 Annual Meeting Jasper Schneider discusses partnership opportunities between rural telcos and electric providers. For six years, Schneider ran a federal agency at both a state and national level, leading USDA’s Rural Utilities Service as State Director in North Dakota, and acting Administrator in Washington, DC. […]
What You’ll Learn Live from the Kentucky Telecom Association 2017 Annual Meeting PRTC, serving the Eastern Kentucky counties Jackson and Owsley, has received a great deal of state and national attention for the work its has done to deploy a fiber network and the positive results that have developed because of fiber. In this episode, […]
What You’ll Learn Live from the Kentucky Telecom Association 2017 Annual Meeting Is there a demand for broadband-only service at your telco? Listen to Matt Pearce discuss the particulars of this approach in light of USF reform. Website: https://www.mossadams.com Guest Speaker Matt Pearce
