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Podcasts

  • Podcasts
    The StoryConnect Podcast

    The Power of Strategic Partnerships

    Andy Johns is joined by Chris Townson, CEO of West Carolina and Upcountry Fiber, to talk about what makes a strong partnership. Chris shares candid lessons from working with telcos, electrics and municipalities—including how to evaluate opportunities, align missions, manage egos and build lasting agreements.
    Andy Johns
    May 14, 2026
  • Podcasts
    The StoryConnect Podcast

    Leveraging Your Fiber Network

    What You’ll Learn You’ve built a robust fiber network. Now what? Chris Castagneri, marketing manager at Cooperative Network Services in Minnesota, says, “If you’re an ISP with fiber-to-the-premise, you want your customers to want—believe in—and love direct fiber.” Website: www.cooperative-networks.com Guest Speaker Chris Castagneri Of CNS
    StoryConnect
    May 12, 2016
  • Podcasts
    The StoryConnect Podcast

    Creative Ideas For Non-Regulated Services

    What You’ll Learn When it comes to non-regulated services, are you thinking outside the box? Andy Isackson, marketing manager for CTC in Minnesota, discusses creative ways to market such services. Website: www.connectctc.com Guest Speaker Andy Isackson Of CTC
    StoryConnect
    May 9, 2016
  • Podcasts
    The StoryConnect Podcast

    The Video Exchange

    What You’ll Learn Are you looking to buy video clips for your local channel productions, or even entire shows? Or maybe you’d like to sell some of your video work to other providers. Edward Hinson, executive director of competitive operations for Skyline/Skybest in North Carolina, talks about how The Video Exchange works. #014 The Video […]
    Andy Johns
    May 8, 2016
  • Podcasts
    The StoryConnect Podcast

    Rebranding Your Company

    What You’ll Learn Is it time to change your brand? Morgan Lovell of Clear Lake Telephone in Iowa discusses how her company went through the rebranding process. Website: www.cltel.com Guest Speaker Morgan Lovell Of Clear Lake
    Andy Johns
    May 7, 2016
  • Podcasts
    The StoryConnect Podcast

    Connecting With Customers

    What You’ll Learn What is your story, and why is it important to share it with your customers? Storytelling is a powerful way to connect with your customers, according to Kelly Swanson, an award-winning speaker from North Carolina. Kelly was a featured speaker at the 2016 PR and Marketing Conference hosted by NTCA–The Rural Broadband […]
    Andy Johns
    May 6, 2016
  • Podcasts
    The StoryConnect Podcast

    Relevant Email Marketing

    What You’ll Learn Email is still effective. In fact, it can be a powerful and effective marketing tool when the content is strategically relevant. In this episode of StoryConnect: The Podcast, Matt Krueger, Marketing Manager at Shentel, discusses the tactics used by his company. Website: www.Shentel.com Guest Speaker Matt Krueger Of Shentel
    Andy Johns
    May 6, 2016
  • Podcasts
    The StoryConnect Podcast

    Disruptive Technology

    What You’ll Learn With so many distractions, utilities are in a battle for the consumer’s attention. How do you communicate your message in such a fractured market? Brad Molander is a “technology evangelist” with NISC, and he joined WordSouth’s Andy Johns at the recent RTIME event (the annual telco event hosted by NTCA–The Rural Broadband […]
    Andy Johns
    April 25, 2016
  • Podcasts
    The StoryConnect Podcast

    Super-Humanize Your Products

    What You’ll Learn In order for people to respond to your products, sometimes those products need a human element. Maybe even a super-human element. In this episode, Mcxie Hurst, marketing manager of Peoples Telephone Cooperative in Quitman, Texas, talks about how their “Super Steve” promotion took their broadband offerings to new heights. Website: www.peoplescom.net Guest […]
    Stephen V. Smith
    April 11, 2016
  • Podcasts
    The StoryConnect Podcast

    Are You Selling Speeds Or Benefits

    What You’ll Learn Carissa Swenson, with Consortia Consulting, spoke with WordSouth’s Andy Johns at the recent RTIME event, hosted by NTCA–The Rural Broadband Association. When it comes to selling broadband services, she reminds listeners that “it’s not about the speeds, it’s about what people can do with that connectivity.” She advocates helping customers understand why […]
    Andy Johns
    April 11, 2016
  • Podcasts
    The StoryConnect Podcast

    Telling Your Story To Communicate Your Purpose

    What You’ll Learn We all know that cooperatives have power stories to tell. Mark Patterson, general manager of Highland Telephone Cooperative in Sunbright, Tennessee, recently spoke with WordSouth’s Andy Johns about how his company uses HTC’s story to communicate the cooperative’s purpose. Listen as Mark shares how storytelling turned a bland report to the government […]
    Andy Johns
    April 11, 2016
  • Podcasts
    The StoryConnect Podcast

    The Power of Storytelling

    What You’ll Learn WordSouth had the honor of being asked to present at the 2016 RTIME, the Rural Telecom Industry Meeting & EXPO presented by NTCA–The Rural Broadband Association. Andy Johns and Noble Sprayberry traveled to Orlando in February to present “Sharing Your Story” for RTIME attendees. Before they left, Stephen V. Smith interviewed Andy […]
    Noble Sprayberry
    March 17, 2016
  • Podcasts
    The StoryConnect Podcast

    Engaging Customers Through Storytelling

    What You’ll Learn There is a lot of talk these days about incorporating storytelling into your marketing efforts. But what kind of stories are effective? In this episode of StoryConnect: The Podcast, WordSouth’s Andy Johns speaks with Carrie Huckeby, chief marketing officer for WK&T in Mayfield, Kentucky, and Ardmore Telephone in Ardmore, Alabama. Carrie gives […]
    Stephen V. Smith
    March 11, 2016