What You’ll Learn TVA’s recent moves towards Time of Use billing has caused major changes in the way utilities are purchasing electricity. For Tullahoma Utility Board, it’s also provided an opportunity to pass some savings onto their customers, along with…

What You’ll Learn The Tennessee Municipal Electric Power Association celebrates 50 years of serving its members across Tennessee. Executive Director Mike Vinson spends a few minutes talking about what the TMEPA is, the services it offers and what he’s looking…

What You’ll Learn The Tennessee Municipal Electric Power Association makes sure that its member’s voices are heard by the state government. Jeremy Elrod of the TMEPA discusses the importance of public power and several current legislative topics. Website: www.tmepa.org Guest…

What You’ll Learn Public affairs, marketing and public relations all help communicate your company’s goals, but when do you need to use each one? Les Fugate of RunSwitch PR shares his thoughts on those three branches of communication and tells…

What You’ll Learn What is your boss worried about? Bruce Mottern of TDS facilitated the CEO and General Manager Peer Group Roundtable Session at the 2016 TTA Annual Meeting, and shares some of what was discussed. Website: www.tdstelecom.com Guest Speaker…

What You’ll Learn What happens when a bunch of marketing and customer service folks from telcos around Tennessee get together? Julie Gogel of Telcom Insurance Group discusses drive-thrus, time and temperature lines, cross training and everything else that came up…

What You’ll Learn Can “free” Wi-Fi be a new revenue stream for your company? Keith Jones of CCI Systems gives an overview of the session he led at the Tennessee Telecommunications Association Annual Conference in Franklin, Tennessee. Website: www.ccisystems.com Guest…

What You’ll Learn When you sell someone gigabit Internet service, will they be able to use it to its full potential? What equipment will they need? Patrick Moreno of ZyXEL tells us what marketers need to know about gig-capable equipment.…

What You’ll Learn How do you prepare your telecommunications company to expand into a new market? General Manager/CEO Jonathan West of Twin Lakes talks about the five-year plan his cooperative worked through to expand into Cookeville, Tennessee. This episode was…

What You’ll Learn Is it time for your company to enter the Twitterverse? Maybe or maybe not. Missy Michaels, director of marketing and customer engagement with United Communications in Chapel Hill, Tennessee, shares some of her ups and downs with…