Share
Episode Category StoryConnect
Connecting With Each Other Like Humans Do
What You’ll Learn Whether we’re writing, networking, making a presentation or just socializing with friends, connecting with other humans in real ways is vital. Ginger Johnson, who spoke at NRECA’s Connect conference, shares her ideas on why those connections matter,…
What’s the Magic Formula for an Engaging Utility Podcast?
From lineman tales to water heater relationship advice, the Central Connection Podcast uses humor and relatable hosts to make waves. Co-host Tiffany Trueblood shares how staff engagement plays a key role in the co-op’s latest communication channel.
How Can a Pink Hard Hat Transform Your Story?
What You’ll Learn Are you generating Pink Power? Since 2011, lineworkers at Baldwin EMC in Alabama have worn pink hard hats each October to educate the community about different types of cancer. They even have a PINK BUCKET TRUCK (name…
When Is It OK to Say No?
What You’ll Learn As Utility Pioneers, we want to say yes to everything. But often, saying yes to one thing means saying no to something else. Brianna Wall shares how she sets deadlines, takes time before accepting new tasks and…
Engaging Young People in Youth Programs
What You’ll Learn Elizabeth Brown, marketing manager at Panhandle Telephone Cooperative, shares ideas on how community involvement can be a competitive edge, especially when it comes to engaging young people in your youth programs. Guest Speaker Elizabeth Brown Show Notes…
Improving Your Video Storytelling
Taylor Holland dishes out tips for improving your video work, from planning and preproduction to software and postproduction.
Using SMS Messaging to Improve Your Google Reviews
What You’ll Learn In a rare double-Andy podcast, Andy Henderson outlines a text messaging campaign that took his telco’s Google review score from the 2s to the 4s. Guest Speaker Andy Henderson Show Notes Transcripts have been lightly edited for…
Building Relationships Between CSRs, Sales and Techs
What You’ll Learn The relationships between staff on the front line of your operation are critical — and sometimes difficult. Tim Gilford shares ideas on formal and informal ways to build strong connections among CSRs/MSRs, techs, marketing and sales team…
Tips for Shooting Better Video
What You’ll Learn With her background as a television news journalist, Melissa Lanzourakis has a strong understanding of how to shoot good video. As online video trends continue to evolve, she shares new tips for shooting better video. Guest Speaker…
How to Be A Better Public Speaker
What You’ll Learn Author and speaker Erick Rheam discusses how people who like public speaking — and those who don’t — can improve their skills to be a better communicator. Learn more about Erick and his book at erickrheam.com. Guest…